Frequently Asked Questions

  • Appointment only please. Book here.

  • All forms of payment are accepted.

  • Clients are able to reschedule appointments at anytime outside of our 12 hour cancellation policy.

  • There is street parking with meters on John and King William, and Impark lots at 80 King William St, 76 John Street North, 16 James street North.

  • We are wheelchair accessible in the brow studio however, our bathroom and service rooms are not.

  • We do not. Here at The Brow Room we offer wax, and tweeze only.

  • The eyebrow area will be slightly red after the procedure and colour will appear very dark. This is normal for the procedure and part of the healing process. The colour will fade by up to 50% as it heals. In the following days, the eyebrows will continue to be dark and you will notice scabbing.The eyebrows will lighten up in colour as it heals. No down time is required after microblading procedure.  It takes approximately 7-14 days for the brows to heal over, and about 1 month for the colour to fully set in. You’ll notice the color is very light right after the two weeks after healing; the skin will have an opaque milky looking quality to it. This is known as the milk skin and is common in tattooing. This is due to the the tissue still healing from the inside out even though the surface of the skin is healed. True colour will reveal itself once healed.

  • Yes! A touch up session after 6-8 weeks is necessary as everyone heals differently and outcome will vary. Certain areas may not pick up during first session and will need to be refilled.  Pigment color may need to be adjusted, brow thickness and more strokes can be added. Individuals with oily skin often require a deeper shade during the touch up session as the oils tend to lighten the pigment. Most importantly, your touch up session is when we refine your brows to ensure it looks perfect and retains the colour for the whole year!

  • The pain level for the procedure is considered mild to none. Everyone responds differently to anesthetic; depending on the client, the feeling of the procedure has been described as light cat scratches to not feeling anything. Topical anesthetics used may contain lidocaine, prilocaine, benzocaine, tetracaine and epinephrine.

  • Since microblading pigments are not implanted into the skin as deep as traditional tattoos, the area will naturally fade overtime.  Microblading typically lasts 1-3 years, depending on skin type (normal, oily, dry), age (youthful/mature). Skincare routine will also affect the lasting effect of the pigment.

  • Microblading is not suitable for the following clients:

    Using Accutane

    Have heart conditions or using heart medications

    Have diabetes (will require a physician’s note)

    Have skin disease or irritations

    •Have had Botox in the last 2 weeks

    Have gotten a deep tan or chemical peels in the last 2 weeks

    Allergic to lidocaine, prilocaine, benzocaine, tetracaine or epinephrine

    Anyone who has any serious medical conditions may require a physician’s note.

    Pregnant or nursing clients

    *We reserve the right to refuse service to anyone who we deem not suitable for this procedure or for any other reason. Our brow technicians make the decision to microblade an individual based on their own discretion. *

  • We take all proper precautions for a safe session by using sterilized equipment, new needles and in a sanitized environment.  Should clients follow our pre and post care instructions, there should be minimal risks or complications.